The Post-Pandemic Importance of Clean Commercial Washrooms: Insights and Solutions

As we continue to navigate the post-pandemic world, maintaining hygiene and cleanliness in public spaces has never been more important. Commercial washrooms, in particular, are under greater scrutiny than ever before. A global survey by Excel Dryer, Inc., (manufacturer of the Xlerator hand dryer since 2001) in collaboration with MetrixLab, has revealed fascinating insights into consumer expectations and the role that washrooms play in shaping perceptions of businesses. For hand dryer sales companies like ehanddryers, these findings underscore the value we can offer to help businesses meet these heightened expectations.


Xlerator Hand Dryer


Why Clean Washrooms Matter More Than Ever

The survey, which engaged over 4,000 participants across the US, Europe, and Asia, demonstrated one unambiguous truth: clean washrooms are a universal priority. Whether it’s architects, facility managers, business owners, or everyday consumers, all demographics agree that a spotless and hygienic washroom is no longer just desirable—it’s essential.

In fact, 100% of respondents stated that a dirty washroom reflects poorly on the business it belongs to. Moreover, 80% of consumers indicated they would be unlikely to return to a restaurant with unclean washrooms. These statistics make it clear: for businesses, neglecting washroom hygiene isn’t just an oversight—it’s a threat to customer retention and brand reputation.



Primary concern is cleanliness and hygiene in a washroom



The Problem with Paper Towels

Interestingly, one of the primary culprits for negative washroom impressions is the presence of paper towels. Overflowing bins and paper towels littering the floor were cited as major factors contributing to perceptions of uncleanliness. While businesses may think paper towels are the "safe" or "preferred" option, this research suggests they can often have the opposite effect, leaving washrooms looking untidy and unhygienic.



Paper towels mess contributes to a dirty washroom



A Simple Solution: High-Quality Hand Dryers

So, what’s the solution? Modern hand dryers offer a compelling answer to the issues identified in the survey. Touchless, high-efficiency hand dryers not only eliminate the clutter and waste caused by paper towels but also contribute to a more hygienic washroom environment. By removing the need for physical contact, these hand dryers reduce the spread of germs and provide a more seamless and sanitary user experience.

The XLERATOR®,(available in white, satin stainless, polished chrome, graphite and Xlerator bespoke designXLERATOReco® and XLERATORsync® hand dryers can all come equipped with a HEPA filtration system that is proven to remove 99.999% of viruses and 99.97% of potentially present bacteria at 0.3 microns from the airstream. With a HEPA filtration system, our hand dryers help create a more sanitary environment in the restroom by delivering clean, filtered, purified air fast and efficiently.

At ehanddryers, we specialise in providing state-of-the-art hand drying solutions that meet the highest standards of hygiene and efficiency. Our products not only help businesses align with post-pandemic cleanliness priorities but also support sustainable practices by reducing paper waste. You can view our range of Hygienic Hand Dryers to see what features can benefit your business.



A dirty washroom reflects poorly on an establishment



Clean Washrooms as a Competitive Edge

For businesses, investing in washroom cleanliness is no longer optional—it’s a necessity. A clean, well-maintained washroom communicates respect for customers and employees, reinforcing trust and loyalty. With high-quality hand dryers, businesses can tackle cleanliness concerns head-on while enjoying additional benefits like cost savings, eco-friendliness, and improved user satisfaction.



80% would not return to a restaurant with a dirty washroom



How We Can Help

As a leading provider of innovative hand drying solutions, ehanddryers is committed to helping businesses create clean, hygienic, and efficient washroom environments. Our range of touchless, high-speed hand dryers is designed to meet the needs of businesses of all sizes, ensuring that every customer leaves with a positive impression.

Let us help you turn your washrooms into a competitive advantage. Contact us today to learn more about our products or to request a consultation.



By aligning your washroom facilities with post-pandemic expectations, you’re not just meeting the needs of today’s consumers—you’re building a stronger, more resilient business for the future.

Ready to make the change? Explore our range of hygienic hand dryers and take the first step towards a cleaner, more sustainable tomorrow.


References:

  • Macau Business, How important are clean washrooms to you? New global survey shares post-pandemic perceptions of commercial washrooms [link to article].