Delivery & Shipping
All products when stocked and where the purchasing and payment process is completed before 11am will be despatched that same day, after this time they will be despatched next working day. Goods are always despatched on a next working day service across UK & Ireland. We cannot guarantee that goods will arrive on the day after despatch, this will be down to any external factors affecting the courier. Also, bear in mind that goods despatched to the highlands and remote or island locations may take longer to arrive.
Delivery is free of charge for all items displayed on the site. This applies only to UK mainland, Northern Ireland and Republic of Ireland. For goods despatched outside of these regions there may be a delivery charge, you will be notified at the checkout process of any charges for delivery. All deliveries are despatched in the UK with TNT on their standard Express service which is a next day service but not guaranteed. You will receive an email notification that the goods have been accepted by TNT for collection and delivery. If you need a guaranteed service, you will need to upgrade your delivery to a timed (before 12, 10 or 9) service. This is only available in the UK (inc NI) and is optional and our standard express next day service is always free.
Where an item is not in stock, you will receive a notification as to the expected delivery time. Each product will list an expected delivery time.
Free delivery applies to all products delivered to UK mainland (excluding Scottish Highlands and Islands), Northern Ireland and Republic of Ireland. It does not apply to any island locations in UK or Ireland. At the checkout you will be informed of any charges for highlands and islands. It also does not apply to any destinations outside of UK or Ireland. Charges for European and worldwide shipments are calculated based on size and weight of the parcel being shipped.
All charges reflect the cost to us from the shipping companies.