DELIVERY - GB / IE

Details

Additional Information

Delivery time

All products when stocked and where the purchasing and payment process is completed before 11am will be despatched that same day, after this time they will be despatched next working day. Goods are always despatched on a next working day service across UK & Ireland. We cannot guarantee that goods will arrive on the day after despatch, this will be down to any external factors affecting the courier, please allow 1-2 days for delivery. Also, bear in mind that goods despatched to the highlands and remote or island locations may take longer to arrive.

Delivery is free of charge for all items displayed on the site (unless specified - exceptions see below). This applies only to UK mainland, Northern Ireland and Republic of Ireland. For goods despatched outside of these regions there may be a delivery charge, you will be notified at the checkout process of any charges for delivery. All deliveries are despatched in the UK with TNT on their standard Express service which is a next day service but not guaranteed. You will receive an email notification that the goods have been accepted by TNT for collection and delivery. If you need a guaranteed service, you will need to upgrade your delivery to a timed (before 12, 10 or 9) service. This is only available in the UK (inc NI) and is optional and our standard express next day service is always free.

Where an item is not in stock, you will receive a notification as to the expected delivery time. Each product will list an expected delivery time.

As deliveries will be despatched by courier, you will need to be present to receive the dleivery and sign for it in good condition. If the delivery is damaged when you receive it, you must mark it as damaged with the courier present and report it to us immediately. We cannot accept liability for damaged goods that have not been reported as such at the time of receipt.

Shipping cost

Free delivery applies to all products delivered to UK mainland (excluding Scottish Highlands and Islands), Northern Ireland and Republic of Ireland. It does not apply to any island locations in UK or Ireland. At the checkout you will be informed of any charges for highlands and islands. It also does not apply to any destinations outside of UK or Ireland. Charges for European and worldwide shipments are calculated based on size and weight of the parcel being shipped.

All charges reflect the cost to us from the shipping companies.

FREE SHIPPING EXCEPTION - Dangerous goods are not offered with free shipping. There is an option to purchase the shipping - this specifically applies to items such as alcohol gel hand sanitiser and other sanitising products.